House of Alyssa Smith is a jewellery brand established in late 2009. The Tweetie bird was her first break out piece of jewellery, worn on celebrities such as Dawn Porter and Kate Moss. Gradually her jewellery empire has expanded and she has not only the licences to create motorsport, Honda and football collections to name but a few but has also diversified into creating lifestyle ranges. She also creates jewellery which gives a percentage back, supporting a wide variety of charities from, for example, the Dogs Trust, The Royal British Legion to The Miscarriage Association.
I have followed The House of Alyssa Smith on Instagram for years but finally took the plunge and purchased a pair of earrings during the Coronation weekend as there was an offer of a free crown pendant and chain with purchased over a certain amount (I shall be running a giveaway for the pendant later this month). I purchased the Beautiful Silver Bluebell Drop Earrings (£36). The earrings are also available in gold plated silver (£36) and there are matching necklaces (£45 and £46).
The customer service wasn’t great. It took 3 weeks to receive my items. I only found out there would be a delay as they were making another batch when I emailed to find out where they were. One email would have taken CS from meh to great. I do appreciate that they are handmade but it would be annoying if they were a last minute gift. I do like the card and sweet which was included. They make you feel like a valued customer.
I love my earrings and will save up for the matching necklace. The meh CS hasn’t put me off repurchasing as I have ordered one of their mystery boxes, I would, however, be wary of timescales if I was purchasing a gift for someone else and email to check if it was in stock.
I purchased the item myself and the views expressed on this blog are my own.
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